Introduction is the website of the writer and therapist Maxine Mei-Fung Chung, focusing on her work as an author of fiction. Contact details are provided on the home page of the site.

What personal data is collected?

As a general policy, the website does not collect personal data. However, some functions of the site require it in order to operate. These include website analytics and contact forms. The website also includes a sign-up for an email mailing list, which collects data in order to function.

How and why is personal information collected?

Maxine Mei Fung Chung is the data controller and the lawful basis for processing information about website users is consent, which is requested explicitly from all users at the point they first arrive at the site.

The site tracks, and keeps for our reference, logs that show the general movement of visitors around the site, including how they found it and how long they spent here. This is done to help discover ways of improving the site – for example, making it easier to navigate or providing more of the type of things that people like to read. There is no capability to track an identifiable individual visitor, and no details are collected about visitors that could reveal who they are – IP addresses are recorded, but no more than this. In particular, email addresses from general users are not collected or kept (other than those provided when using the contact form).

No cookies have been created specifically for the operation of this site. However, some of the statistics packages used to run the site may install their own cookies to carry out their work. Google Analytics, a third-party statistics package, is used to understand how the website is used. A link to its privacy statement can be found here.

Information supplied by you, for example in the site search or the contact form, will be used for the purpose you supplied it and no other. Maxine Mei Fung Chung will never share or sell your information.

Contact forms

Contact forms must collect some personal information in order allow the messages sent through them to be dealt with. This includes a name, email address and the contents of the message. No further information is collected. The information will be retained only for as long as is necessary for dealing with the enquiry: the length of time it is retained for will vary according to the nature of the enquiry. 

‘News and Updates’ mailing list

Maxine Mei-Fung Chung and her authorised agents operate a mailing list to keep subscribers updated with news and other current information. Subscribers can remove themselves from the list at any time by clicking the link in the footer of the emails. The list is operated using Mailchimp as the marketing platform. By subscribing to the list, users acknowledge that their information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Data retention, transfer and disposal

In general, no data arising from this site is retained, transferred or otherwise stored. Circumstances where this does not apply will be explicitly stated in this policy. At this point in time (October 2019) the only such data is that inherent in the use of the contact form.

Where such data is retained, it is done so solely in connection with maintaining Maxine Mei Fung Chung’s own records. Personal data may be shared with third party professional advisors in connection with these tasks if relevant. All data will be stored and disposed of in a timely manner according to schedules and procedures outlined in the relevant sections of this page. Business data will normally be retained for a maximum of seven years in line with accepted records management practice for business information.

Data will not normally be transferred outside the European Economic Area. However, from time to time secure file hosting and file sharing services may be employed. These may be based in the United States or elsewhere in the world. Steps will be taken to ensure that any such services are compliant with international security protocols such as Privacy Shield.